FAQs
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Online therapy, also known as teletherapy, allows you to connect with a licensed therapist via video messaging. You can have your sessions from the comfort of your own home using a computer, tablet, or smartphone.
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Online therapy is a great option for anyone seeking support but prefers the flexibility of remote sessions. It can be especially helpful for those with busy schedules, limited transportation, or who feel more comfortable talking from their own space.
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I can help with a range of concerns, including anxiety, depression, stress, relationship issues, trauma, grief, self-esteem, and more. If you’re unsure, feel free to reach out and discuss your needs.
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Yes, research has shown that online therapy can be just as effective as traditional in-person therapy, especially for issues like anxiety, depression, and stress. The key is finding a comfortable, private space where you can talk freely.
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You can schedule an appointment by emailing: kelly@truenaturetherapycollective.com
or
call/text (619)292-8467
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Google Meet. Once your appointment is booked, you’ll receive a link via email or text that you can use to join the session at your scheduled time.
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Absolutely. Your privacy and confidentiality are my top priorities. I use a secure, encrypted platform to ensure that your sessions are safe, and I adhere to strict confidentiality guidelines.
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If you experience technical issues, try reconnecting or restarting your device. If the problem persists, you can reach out to me via phone or email, and I’ll work with you to reschedule if necessary.
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Find a quiet, private space where you won’t be interrupted. Make sure your device is fully charged and has a stable internet connection. You might also want to jot down a few thoughts or questions you'd like to bring up during the session.
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My standard session fee is $150 per 50-minute session. I currently accept United Healthcare, Optum, Medicare (CA only), Out of Network, and self-pay. Please contact me if you have any questions about payment or insurance.
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The first session is about getting to know you. We’ll discuss your reasons for seeking therapy, your goals, and any concerns you might have. It’s a chance to see if this feels like the right fit for you.
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Sessions typically last 53 minutes. However, shorter or longer sessions can be arranged, as needed.
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Yes, you can reschedule or cancel your session. I ask that you provide at least 24 hours' notice if you need to cancel. You will be responsible for a $100 fee if cancellation is less than 24 hours.
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I offer a variety of therapeutic approaches, including Psychodynamic, Humanistic, Existential, and more, depending on what best suits your needs.
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No. I am currently offering therapy to individuals only.
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The frequency of sessions varies depending on your needs and goals. We’ll discuss this during your first session and create a plan that feels right for you, whether that’s weekly, bi-weekly, or monthly.
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I am currently not accepting in-person appointments. If this changes, I will update you.
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Yes, there are a few forms to complete before your first session, including a consent form and intake questionnaire. This helps me understand your needs and ensures we can make the most of our time together.
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If you need support between sessions, you can reach out via email or phone to schedule an extra session. In the event of an emergency, please call 911.
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Progress looks different for everyone, but some signs include feeling more comfortable managing emotions, gaining insight into your behaviors, or noticing a positive change in your relationships and mood. We’ll regularly check in on your goals to track your progress together.